Orlando Dispatch

Orlando News

VIDEO: 911 dispatcher berated woman right before she drowned

Attention continues to grow surrounding the Aug. 24 drowning of Debra Stevens, a Fort Smith newspaper delivery woman, who was battered by a 911 dispatcher right before she drowned.

Debra was delivering papers at 6 a.m. in the morning when it was pitch black. Those who live in the area told authorities that it was “very difficult” to see that the rising water had engulfed the roadway.

Article continued below

911 dispatcher, woman dies on phone with 911

First responders, said, “It was very difficult to see the water where her SUV was located. The water blended in with the darkness of the morning.”

In the 911 call, you can hear the terror in Debra’s voice, but the last words that were spoken to her in her time of need and fear were the unkind words of the dispatcher.

Interim Police Chief Danny Baker attempted to conceal the 911 call, as well as the dispatcher’s name, however, he was ordered to turn over the information to the media following push from Debra’s family and attorney.

The 911 dispatcher, Donna Reneau, was working her last day after having submitted her resignation prior to taking her last 911 call, a 911 call that family members say cost an innocent woman her life.

The Fort Smith Police department, as well as Donna,  have received numerous death threats. The public is calling for Police Chief Baker to resign.

“Chief Baker is just as uncaring as the dispatcher, no wonder she worked there. It is the mentality of that department, clearly,” family members said.

Chief Baker said, “The manner that she spoke during this conversation would have probably been addressed, but it would have been more a rudeness quality type service complaint. I don’t think it would have risen to the level of terminating someone.”

Article continued below

“This is a huge problem. The mentality that law enforcement agencies can do no wrong has to stop. Listen to that 911 call, it is the most gut-wrenching horrendous thing you will listen to. At the end of the 911 call, you can hear [Debra] taking in air, gurgling water before she died. To think that the dispatcher would have gotten a slap on the wrist,” Attorneys said.

The police department says that have received death threats from all over the country and across all platforms, including mail.

Article continued below

Aric Mitchell, with the Fort Smith Police Department, said they are not taking the threats seriously at this time.

The Daily Lash obtained the 911 call in its entirety. However, Due to the disturbing nature of the 911 call, especially at the end, and out of respect for the family, the decision was made not to publish it in its entirety.

Debra’s family said she had a heart of gold.

She was 47-years old.

Leave a Reply

Your email address will not be published. Required fields are marked *